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DUAL Asset shortlisted for the 2021 ESTAS awards
DUAL Asset has been recognised for its outstanding customer service to its clients by The ESTAS, the biggest award scheme in the UK residential property industry.
The ESTAS, sponsored by Coadjute honours the best agents, conveyancers, brokers and suppliers in the UK. The awards are powered by the ESTAS online customer review platform, which enables property firms to demonstrate the customer service standards they deliver for their clients.
The ESTAS Supplier Awards recognise supplier firms who have delivered the best customer experience to their respective agency, conveyancer and broker clients in 2020. Now in their 11th year, the supplier categories have become an integral part of the annual ESTAS competition providing a badge of excellence, which is instantly recognisable by agents and highlights a supplier’s commitment to quality service. Only suppliers who use the ESTAS review platform are eligible for the awards. Reviews can only be completed by clients that have a used the services of a supplier for a minimum of two months. The reviews are verified by ESTAS ensuring they provide a genuine guide as to the service performance of the supplier.
A total of 28 supplier firms have made this year’s shortlist across various product sectors. A record total of 9,500 reviews were submitted by property professionals across the agency, conveyancing and broker sectors.
The winners will be announced by ESTAS Brand Ambassador Phil Spencer at the 18th annual ESTAS Awards on 22nd October. Spencer said: “The industry’s leading suppliers are instrumental in helping property professionals provide excellent service, they are an extension of that experience so the service they deliver is crucial, it’s therefore only right that ESTAS puts the spotlight on their efforts.”
Simon Brown Founder of the ESTAS Group added: “The best suppliers to the industry go out of their way to provide exceptional service and they should be recognised for that. We understand that different types of products and services require different service levels so we highlight ‘Best in Sector’ suppliers as well as the overall Supplier of the Year.”
Ian Keith, Managing Director at DUAL Asset commented: “We are thrilled to be recognised for our unique online service for conveyancers, which not only speeds up the process of selecting and purchasing legal indemnity policies, but also offers greater choice with up to four quotes available. We have continued to work hard this year to make our clients’ experience even better, so it’s fantastic to see this positive feedback.”
For more information about ESTAS please visit www.theestas.com